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Intechra is the only fully integrated electronics lifecycle management (ELM) provider with a national footprint covering every region of the country. Intechra maintains processing facilities in Hartford, Connecticut; Merrimack, New Hampshire; Columbus, Ohio; Dallas, Texas; and Los Angeles, CA, averaging over 100,000 square feet in size, to ensure adequate capacity for major IT asset disposition initiatives.
This geographic distribution and Intechra’s plants with standardized processes plus our own national fleet of trucks and logistics centers provides unparalleled convenience and speed for transportation and processing of IT assets.
Should your needs include services outside of the United States, Intechra maintains a network of global partners to process assets in-country, thus ensuring low transportation costs and effective processing regardless of an asset’s location.
Since we remarket from a virtual inventory, you are assured the maximum financial return from the sale of your asset regardless of where it is processed.
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Intechra Logistics provides turnkey logistics services for quick and efficient
removal of assets from client facilities. The following steps will ensure a
successful pickup:
Complete the Asset
Pickup Request Form online at https://www.intechra.com/clients/pickup/,
or complete and submit the Asset Pickup Request Form via email to logistics@intechra.com.
Be sure to provide as much detail about the pickup as possible, paying
particular attention to the number of assets or skids that will be transported.
This information determines the size of truck that will be dispatched to the
pickup location. Once we receive an asset pickup request, we will schedule the
pickup within two business days.
Intechra logistics
security specialists perform onsite logistics services based upon the
requirements outlined on the Asset Pickup Request Form and in the negotiated
Service Level Agreement. These specialists are qualified and trained to
securely handle IT assets and ensure the chain of custody from client locations
to Intechra’s facilities.
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Intechra accepts all types of information technology, including desktop computers,
laptops, workstations, servers, networking equipment,
and associated peripherals. Intechra can also process
other equipment, such as phone systems, fax machines,
and copiers.
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Intechra offers the following services:
- White glove logistics services
- Onsite hard drive encryption
- BIOS password removal
- Onsite hard drive sanitization
- Onsite shredding
- Lease return services
- Reuse and remarketing services, including:
- Internal
redeployment
- Employee purchase programs
- Charitable contribution
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Intechra’s IT asset disposition
process is environmentally responsible, and we assume
legal liability for the proper disposition of serialized
units (or units containing data), as well as provide
this indemnification in writing to our clients.
Intechra carries insurance for the property of others to
provide coverage in case any asset is damaged during shipping,
testing, or storage before sale into the secondary market
or in the unlikely event of a data security breach. Insurance
coverage is based upon the fair market value of the asset.
Intechra also carries environmental liability insurance
to indemnify clients from any downstream recycling risk.
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Yes. Intechra
removes all identifying marks from each asset, including
any asset tags. We check for a client’s
asset tag or other identifying marks at four separate
points during our disposition process to ensure all client-specific
identifying tags and marks are removed.
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Intechra provides clients with detailed reporting for
each pickup (manifest) we process. Available reports
may include the following:
- Receipt reporting
- Inventory and/or settlement reporting
- Need to provide additional detail here on what the
reports include.
Intechra pioneered serialized reporting and therefore
provides the most complete serialized reporting available
in the industry. Reports are updated monthly, and are
available in a variety of formats, including Access and
Excel. The disposition reports list each asset by serial
number, manufacturer, model, CPU speed, memory, hard
drive size, and asset tag (if any), along with its final
disposition. Based upon your requirements, Intechra can
also provide custom uploads to a variety of IT asset
management systems.
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No. Intechra provides complete, environmentally responsible
disposition of your assets. Assets are recycled following
all U.S. EPA guidelines. Recycling partners adhere to
the Intechra Pledge of Product Stewardship, in addition
to all federal, state, and local guidelines. Intechra
has a zero-landfill policy for eWaste.
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Intechra offers our clients the flexibility of choosing
which plan best suits their needs for IT asset disposition:
- A Consignment program, in which assets are consigned
to Intechra and the majority of the sales proceeds
are returned to the client, or
- A Matrix program, in which a set value
for each asset is returned to the client.
For both programs, clients pay a set asset-processing
fee, which is offset in whole or in part by the residual
value of the assets. In all cases, Intechra pricing includes
all administrative costs, full ITAD recycling services,
and settlement reporting, plus indemnification against
any downstream privacy or recycling liability.
Many Intechra clients pay for a significant portion
of their IT asset disposition program through the sales
proceeds generated from assets sold to employees or the
general public. These clients understand that investing
in Intechra services contributes to their organization’s
bottom line and reduces TCO.
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Intechra is a market maker in the secondary market for
information technology. Our superior knowledge of the
secondary market allows us to accurately assess and maximize
the residual value of your assets, thereby allowing your
organization to more effectively generate revenue to
offset asset-processing fees. Our competitors do not
have the varied remarketing channels necessary to achieve
these results; predominantly they only have broker channels,
resulting in significantly lower remarketing proceeds.
The Intechra website and retail store have a history
of satisfying retail customers. With the secondary market’s
strongest warranty, a broad selection of technology platforms,
and unparalleled customer service, our reputation for
quality, reliability, and customer satisfaction helps
us maintain long-term client relationships, consistently
strong foot traffic in our retail location, and explosive
growth in our web traffic.
In addition, Intechra has developed deep channels in
both specialty dealer markets and international dealer
markets covering broad-based demand for nearly any information
technology asset. Intechra knows which channels will
yield the greatest financial return, in the shortest
length of time, and leverages this expertise to maximize
our client’s remarketing proceeds.
Based upon the superior performance of Intechra’s
remarketing channels, we have invested in over 350,000
square feet of processing capacity, with the majority
of that dedicated to asset refurbishment and retail remarketing.
Intechra boasts the lowest asset failure rate in the
industry, indicating our commitment to refurbishing more
of our clients’ assets, maximizing remarketing
proceeds, and lowering their TCO.
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Intechra is ISO 9001:2000, ISO 14001, and OHSAS 18001
certified. Intechra maintains a leadership position within
the National Recycling Coalition to monitor and influence
environmental policy development, and is active within
the International Association of Electronic Recyclers
(IAER) and the U.S. EPA in defining recycling and refurbishment
best practices promoted around the world. Finally, Intechra
proudly adheres to an ITAD zero-landfill target.
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As a 20-year pioneer in the global
IT asset disposition services industry, Intechra has
well-established relationships with – and consistent
environmental audit records for – its downstream
network of scrap material recyclers and processors.
This ensures not only downstream recycler/processor
compliance with the environmental, health, and safety
regulations of the states and countries in which they
operate, but also conformance with all of Intechra’s
stringent environmental policies and directives. Intechra’s
downstream recycler and processor standards are the
strictest in the ITAD industry and include restrictions
on the use of prison and child labor, U.S. government
trade bans, and using recycled material in the manufacturing
of weapons of mass destruction. The Intechra Environmental
Affairs Department audits and manages all downstream
recycler and processor relationships, and ensures compliance
with the Basel Action Network’s Pledge of True
Stewardship, which restricts the transboundry movement
of hazardous eWaste to developing nations.
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No we do not. Intechra uses the services of highly qualified – and
fully audited – partners for its downstream recycling
services. Intechra audits not only our primary downstream
recycling processors, but also all secondary downstream
processors. Each downstream processor that recycles material
that contains hazardous constituents is audited all the
way to the final end-market. Intechra is justifiably
proud of our network of fully audited U.S. partners,
and we consider this network a unique competitive advantage.
Intechra is also a member of the Basel Action Network
(www.ban.org), a global
network of toxics and development activist organizations
that share a vision of international environmental justice.
The Basel Action Network seeks to prevent all forms of “toxic
trade” – in toxic wastes, toxic products,
and toxic technologies. Intechra was one of the first
companies to sign the Electronics Recycler’s Pledge
of True Stewardship, sponsored by the Basel Action Network.
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